When we refer to “personal information” in this policy, we mean information which identifies you as an individual, or is capable of doing so. Accordingly, we may hold and use information about you in your capacity as a customer, a patient, or in any other capacity, for example, when you visit our website.
What personal information do we collect and when?
We may collect and process personal information about you when you:
- inquire about any of our products or services.
- voluntarily fill in a form, complete a customer survey, provide feedback or participate in a competition or promotion sponsored by us.
- agree to receive information from Chico Eye Center about other services that we provide.
- apply for a job with us.
We may also collect sensitive personal information (i.e. information about your health) but only where this is with your knowledge and explicit consent.
How do we use your information?
Your personal information will be kept confidential and will be handled in accordance with HIPAA guidelines.
In the usual course of our business, we may use third parties to process your personal information on our behalf. Where a third party data processor is used, we will ensure that they operate under subject to contractual restrictions with regard to confidentiality and security.
How do we protect your personal information?
We take appropriate organizational and technical security measures to protect the data that we hold against unauthorized disclosure or unlawful processing.
We use a secure server to store the information you give us when you fill in the Patient Registration Form.
Other information which you submit online may not be subject to the same protection and you do so at your own risk.
How do I access or correct the information you hold about me?
You have the right to request a copy of the information that we hold about you at any time, including copies of your health records (where relevant). If you would like a copy of some, or all, of your personal information, please contact us directly.
We want to make sure that your personal information is accurate and up to-date; you may ask us to correct or remove information you think is inaccurate.
Are third party websites covered by this policy?
by email : firstname.lastname@example.org
by phone: 530.895.1727